Widerrufsrecht
We want you to feel confident when shopping with FEEL FINE.
If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
Return Conditions
To be eligible for a return:
- The item must be unused and unopened
- The product must be in its original packaging
- The return request must be made within 30 days of delivery
Due to hygiene and safety reasons, we cannot accept returns of opened or used personal care products.
How to Request a Return
To start a return, please contact our support team at:
Include in your message:
- your order number
- the reason for the return
- photos if the item arrived damaged
Our team will provide further instructions.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable unless the product arrived damaged or incorrect.